Care Certificate Course

The Care Certificate course covers the 15 different Care Certificate standards, this course is suitable for new employees working in health and social care roles. This course will provide you with the fundamental skills that are needed in your health and social care job role, to provide quality care. The Care Certificate is a vital part of training and development for those who are new to health and social care or new staff who already work in the sector. Some employers may also find it useful to assess existing staff against the Care Certificate standards. The Care Certificate should be included as part of your induction programme as a new employee.

The training will be conducted by our team of expert trainers with an abundance of clinical and complex care experience and knowledge. The trainer will check understanding, involvement, and the ability of all students throughout the duration of the course. On successful completion of the course students will receive a certificate of attendance which is valid for 12 months.

LEARNING OUTCOMES

• Understand what the Care Certificate is and how it is assessed.
• Understand your role in your health or social care setting, how to work with others, and how to work in ways agreed with your employer.
• Know how to create and agree on a personal development plan, and the benefits of doing so.
• Understand your duty of care and how to respond to dilemmas, complaints, incidents, errors, near misses, confrontation, and difficult situations that arise.
• Know what is meant by diversity, equality, inclusion, and discrimination, and how to ensure you are working in an inclusive way for everyone.
• Understand the person-centred values and how to work in a person-centred way to support every individual.
• Understand the importance of effective communication and how to meet the specific language and communication needs, wishes, and preferences of every individual.
• Be able to explain the principles of privacy and dignity in care, including how to maintain an individual’s dignity and encourage active participation in their care.
• Be aware of the principles of hydration, nutrition, and food safety, and ensure that individuals have access to food and fluids in accordance with their care plan.
• Have an awareness of mental health, dementia, and learning disabilities, what is meant by capacity, and how to make adjustments for individuals with these conditions.
• Know what constitutes abuse and how to safeguard adults, including how to reduce the likelihood of abuse and respond to any concerns or disclosures.
• Know how to safeguard children and how this responsibility relates to health and social care.
• Understand how basic life support is carried out and how it differs for adults, children, and infants.
• Understand responsibilities for health and safety in your workplace, including for moving and assisting service users, medication and healthcare, hazardous substances, fire safety, working securely, managing stress, risk assessments, and how to respond to accidents and ill health.
• Know your responsibilities for recording, storing, and sharing information, how to keep records up to date and accurate, and the requirement for secure handling of information and reporting poor practice.
• Understand your responsibilities for infection prevention and control, including the importance of personal protective equipment and how and when to use it.

COURSE STANDARDS

Care Certificate Standard 1 – Understanding your role

Care Certificate Standard 2 – Your personal development

Care Certificate Standard 3 – Duty of care

Care Certificate Standard 4 – Equality and Diversity

Care Certificate Standard 5 – Work in a person-centred way

Care Certificate Standard 6 – Communication

Care Certificate Standard 7 – Privacy and dignity

Care Certificate Standard 8 – Fluids and nutrition

Care Certificate Standard 9 – Mental Health, Dementia and Learning Disabilities

Care Certificate Standard 10 – Safeguarding

Care Certificate Standard 11 – Safeguarding Children Level 2

Care Certificate Standard 12 – Basic life support

Care Certificate Standard 13 – Health and Safety

Care Certificate Standard 14 – Handling information

Care Certificate Standard 15 – Infection control